Conversational Messaging: Revolutionizing Customer Engagement in the Digital Age

Conversational Messaging: Revolutionizing Customer Engagement in the Digital Age

Marketers looking for more authenticity in their SMS campaigns — hopefully resulting in better recipient response rates — should learn to focus on their word choices. Specifically, learning how to come across as more conversational rather than promotional is critical.  The Rise of Conversational Messaging  One of the tricky things about SMS campaigns is making…